Decision support chat
Instant messaging is fast, informal, short and precise. During a presentation, questions can be asked or additions made in the parallel chat without disrupting the flow of the presentation. The chat can be supervised by a lecture assistant, making the chat function an important complement to video conferencing systems.
If you want to use chat as a communication channel independent of videoconferencing, make sure that your community is familiar with the tool and is aware of the chat communication.
| Deployment scenario | Tool | Access for external users | 1:1 communication | Integration with Outlook | Note |
|---|---|---|---|---|---|
1:1 chat, chat in teams/groups, chat accompanying video conference | MS Teams | Considerrisk/protection of content | |||
| only during videoconference | BigBlueButton or DFN-Conf | Considerrisk/need for protection of content | |||
1:1 communication, predefined distribution lists, individual distribution lists, replies "to all" | Outlook | Useencryption when sending sensitive data | |||
predefined participants in open or moderated lists | Mailing lists | useencryption when sending sensitive data | |||
| Instant messaging with 1:1 communication, public and private chat rooms | Matrix | Considerrisk/protection needs for content |