Stand: 21.11.2024 06:41:49
Incidents
2024-11-19 15:04Outages WIFI and VPN at KIT
Description | There is currently a disruption in KIT's wireless networks, which may limit access to the KIT network. Affected users are advised to use a wired connection whenever possible.
There are also ongoing issues with KIT's VPN service. These may cause problems when establishing a VPN connection or result in instability in existing VPN connections. |
Affected users | All users of the KIT wireless networks
Users of the "KIT" Wi-Fi network
Users of the "eduroam" Wi-Fi network at KIT
Users of the "KIT-IoT" Wi-Fi network
Users of the "KA-WLAN" Wi-Fi network at KIT
All users of the KIT VPN (please note the distinction between standard VPN and VPN2VLAN services) |
Exists since | 2024-11-19 15:04 |
2024-08-02 12:50SCC ticket system: Restriction when searching in the web interface itsupport.scc.kit.edu (customers & agents)
Description | On August 2, 2024, the error when decrypting encrypted emails in the SCC ticket system was fixed by a workaround.
However, this resulted in the current restriction for users when searching in the web interface itsupport.scc.kit.edu (customers & agents).
The body/text of incoming, encrypted messages cannot be searched for tickets created after 2.8.24. The full text search is therefore limited and search results for searches in "Text" may be incomplete.
Znuny has been informed and is working on a solution to the original decryption problem. |
Affected users | People who use the full text search or the search in "Text" in the SCC ticket system. |
Exists since | 2024-08-02 12:50 |
Expected to fixed up | 19.09.2024 |
Stand: 21.11.2024 06:41:49
Announcements
2024-02-12 14:43KIT mail “Google mail tightens reception rules”
AFFECTED
Service: KIT mails to Google addresses (@gmail.com / @googlemail.com)
Persons: Everybody sending or forwarding mails to google addresses
DESCRIPTION/ACTION
Mail to Google addresses detected by the KIT spam filter will be rejected more aggressively
Details see https://www.scc.kit.edu/en/services/e-mail/2024-google-mail.php
2023-05-03 10:06Note: Misbehavior between Windows 11 Update 22H2 in conjunction with specific network switch type
A misbehavior has been detected between a network switch type used at KIT South Campus and a Windows 11 update (version 22H2). Due to this misbehavior, the network port on the switch is automatically switched off.
As a result, the network connection or network access for the connected device is no longer available.
To enable network access, the data socket used must be communicated to the IT representative / IT admin of the OU so that he can apply for enabling via the SCC network team.
WORKAROUND
To prevent the network port from being switched off, the LLDP service can be disabled under Windows. This can be done manually (computer-specific) under "Network adapter properties". Furthermore, the SCC provides the group policy "SCC-FMC-LLDP_disable", which can be linked to the computer accounts and automatically disables LLDP under Windows. Unlocking of already blocked ports can be requested from the network team via the IT representative/IT admin of the OU.
AFFECTED
Windows 11 Nutzer mit Updatestand 22H2 (und voraussichtlich höher) in Verbindung mit spezifischem Netzwerk-Switchtyp
TECHNICAL DETAILS
As of Windows 11 update level 22H2, sending Link Layer Discovery Protocol (LLDP for short) packets on a specific type of switching causes a network loop detection service to trigger on the switch, automatically blocking the network port.
(translated with DeepL.com)